Tracking is not updating and delivery date is unavailable, What should I do?

We are so sorry that you have to wait so long. 

We will check our side for you but we will be seeing the same info from USPS just like yours. We recommend contacting USPS with this issue as it is out of our control once picked up by the shipping carrier. We hope they will update soon. If you email them your info, they will get back to you in a couple of days.

Email: USPS^® Customer Service

• Receiver's address: Yours
• Sender's address:

Call: 1-800-ASK-USPS^® (1-800-275-8777)

We would appreciate it if you keep us updated on what they say and we’ll go from there. 

Thank you

Pure Virtue